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I have received 2 payments from the same person, on the same day. One was a mistake, but they have asked me to keep it in our account. How do I put a credit on the account so that next time I invoice them there is a credit sitting there?

*** This answer works equally well in sales or purchases***

You will need to enter the second payment as normal, but make sure that in the Receive Payments/Pay Bills screen the box is ticked that says "include closed sales/purchases".   Then you need to manually enter the amount in the amount applied column to balance the amount received/paid at the top.
(DON'T let MYOB put the money into the finance charge box as this will just write off the money!)

You will then see a message that MYOB is creating a credit/debit note.  This can be applied against future sales/purchases when the time comes.

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