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I have set up a customer card for a client but when I invoice them it immediately shows up in the ‘Bank Register’. It hasn’t been paid yet, so why is it showing in the bank account?

It sounds like your default income accounts are set up incorrectly somewhere.

First, go to: Setup – Easy Setup Assistant – Sales – Selling Details.   Make sure the “default income account” is either BLANK, or going to an actual income code (4-xxxx).   Secondly then, go into the customer card and click on the “Selling Details” tab and again ensure the “Income Account” is either BLANK or set to an actual income account (4-xxxx). ***Note:   If you are selling Items or Time Billing activities, you should also check the setup of your Items/Activities to make sure they are being coded to an income account when sold.

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