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NEW!!!  Empower Plans with Aspire Solutions

In order to improve our response times and provide our services more cost effectively to you, we have taken on extra resource so that we can perform many of our services via remote access and phone support from our offices.

In many cases this will be FAR CHEAPER than an onsite appointment, and even more so if you sign up for one of our Empower Support Plans below - you will receive even more value as well as priority service across the board.

We are encouraging all clients to consider one of our Empower Plans. We believe these plans will enable us to deal with simple and repetitive issues much more efficiently than we have in the past - especially at busy times of the year.

In turn, our senior consultants are able to be more responsive to more urgent or complex jobs where an onsite appointment is required.

Empower Plan Options:

LAUNCH!

  $69 + GST p/month

What you GET:

  • 2 x FREE Phone Support calls a month
  • 1 x FREE Remote Access Support session per month 
    ($59 per session thereafter)
  • Onsite rate for Consultant  = $135 per hour
  • Priority Service - Guaranteed Attention within 72 hours
  • FREE use of our FTP site when required

What you SAVE:

  • $154 per month on Phone Support & Remote Access
  • $20 per chargeable Remote Access session
  • $15 per hour for Onsite Training & Consultancy

ELEVATE!

  $99 + GST p/month

What you GET:

  • 3 x Free Phone Support calls a month
  • 1 x FREE Remote Access Support session per month 
    ($49 per session thereafter)
  • Onsite rate for Consultant = $125 per hour
  • 10% discount on software upgrades**
  • Annual Rollover for $99 (remote)
  • Priority Service - Guaranteed Attention within 48 hours
  • FREE use of our FTP site when required

What you SAVE:

  • $191.50 per month on Phone Support & Remote Access
  • $30 per chargeable Remote Access session
  • $25 per hour for Onsite Training & Consultancy
  • $100 on your Annual Rollover

ZENITH!

  $149 + GST p/month

What you GET:

  • 3 x FREE Phone Support calls a month
  • 2 x FREE Remote Access Support sessions per month 
    ($49 per session thereafter)
  • Onsite rate for Consultant = $120 per hour
  • 10% discount on software upgrades**
  • 1 x FREE Annual Rollover (remote)
  • 1 x FREE upgrade installation per year (remote)
  • Priority service - Guaranteed Attention within 24 hours
  • FREE use of our FTP site when required

What you SAVE:

  • $270.50 per month on Phone Support & Remote Access
  • $30 per chargeable Remote Access session
  • $30 per hour for Onsite Training & Consultancy
  • $199 on your Annual Rollover
  • $150 (approx) on upgrade installation and upgrading datafile annually

"Phone Support calls" - up to 15 minutes per telephone call, relevant hourly rate charged thereafter in 15 minute increments.
"Remote Access Support" - up to 30 minutes per session, relevant hourly rate charged thereafter in 15 minute increments.

** If on MYOB BusinessSupport, this discount will not apply as upgrades are supplied direct by MYOB NZ Ltd

Click here for more information on MYOB BusinessSupport Plans.
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Page: Empower MYOB Xero Support Plans - Last Updated: 7th February, 2012 | Site Map